Last updated: August 30, 2025

At Smart Loan Advisor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information when you use our services:

  • Contact Information: Name, email address, phone number, mailing address
  • Financial Information: Income details, employment information, credit score (when voluntarily provided)
  • Loan Requirements: Loan amount, purpose, tenure preferences
  • Communication Records: Records of our communications via email, phone, or WhatsApp

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source

How We Use Your Information

We use your personal information to:

  • Provide Services: Match you with suitable loan offers and lenders
  • Communication: Respond to your inquiries and provide customer support
  • Loan Processing: Share relevant information with partner lenders for loan evaluation
  • Improvement: Analyze usage patterns to improve our services
  • Legal Compliance: Comply with applicable laws and regulations

Information Sharing and Disclosure

With Lenders

We may share your information with our partner banks and financial institutions to:

  • Check your loan eligibility
  • Provide you with personalized loan offers
  • Facilitate the loan application process

With Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email and communication services
  • Analytics and performance monitoring

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure user safety and prevent fraud

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Data transmission is encrypted using SSL technology
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Secure Storage: Data is stored on secure servers with regular backups
  • Regular Updates: Security measures are regularly reviewed and updated

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and website functionality

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide you with the opportunity to review the updated policy

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries within a reasonable timeframe.